I cannot speak highly enough of the service I received from the service department. My wife and I are senior citizens from Victoria traveling in our Isata 3 when our slide-out would not retract fully. The service manager Therron took the time to personally assess the problem and called on Caleb one of the technicians to fix what was a complicated issue. The repair was carried out promptly and expertly requiring specialized expertise. We cannot thank Therron enough for responding to our hour of need and would like to advise other customers that this organization is compassionate and highly competent. If I lived in Vernon this would be the RV repair service that I would choose to attend for the ongoing maintenance of my vehicle.

We bought our Arctic Fox Camper from Jacquelyn at Mike Rosman R.V. (Vernon Recreational Products) and we can’t describe how happy we are with the camper and the dedicated service we receive from them. We had the opportunity to see and tour the factory in LaGrande, Oregon and the reception there was the same. Being snowmobilers and with winter camping, we have put our camper through the All Season Test and feel the unit came through with “Five Stars”. The staff at Mike Rosman R.V. (Vernon Recreational Products) definitely go beyond good service and make you feel like part of the family.