Len and I (Holly) would like to let you know how much we appreciated how well we were treated and the great customer service we had when we purchased our 2011 Coachmen Catalina. We had a older camper for the last few years and when we wandered onto the lot that day, we were only “browsing” and looking at different floor plans. John was down to earth, friendly and easily explained all the features and service then introduced us to Gary who went over all the warranty and pricing. That convinced us that we wanted to buy from Rosman RV. No question was too small to have answered and we felt very comfortable. When we picked up the trailer, everything was ready for us and every little detail from truck weights to insurance was covered. Angela went over everything in the trailer with us… and yes, I know the proper way to put out an awning now! We would definitely recommend Rosman RV (Vernon Recreational Products).

I cannot speak highly enough of the service I received from the service department. My wife and I are senior citizens from Victoria traveling in our Isata 3 when our slide-out would not retract fully. The service manager Therron took the time to personally assess the problem and called on Caleb one of the technicians to fix what was a complicated issue. The repair was carried out promptly and expertly requiring specialized expertise. We cannot thank Therron enough for responding to our hour of need and would like to advise other customers that this organization is compassionate and highly competent. If I lived in Vernon this would be the RV repair service that I would choose to attend for the ongoing maintenance of my vehicle.